Refunds and subscription cancellation.

Where cancellation is available, cancelling a subscription stops future renewal according to the subscription state and provider processing applicable to that account. Cancellation does not by itself mean that a previous charge has been refunded.

One-time purchases grant the product or entitlement identified at checkout after payment verification. They are distinct from recurring subscriptions.

If you believe a charge is incorrect, duplicated, unauthorized, or the purchased entitlement was not delivered as expected, contact JyotiAI support with enough transaction information for the issue to be reviewed. Eligibility can depend on the transaction circumstances and applicable law.

Where a refund is approved and technically available, processing may involve the payment provider and financial institutions. JyotiAI does not promise a fixed bank-processing timeline that it cannot control.

Nothing on this page is intended to remove consumer rights that apply and cannot lawfully be waived.