Getting started
Learn where to begin with your profile, Kundali, Guru, predictions, and reports.
Open sectionSupport
Help for your JyotiAI journey.
Find the right place for account, product, access, reports, and JyotiAI guidance.
Account & profile
Review your personal details and the birth information used by JyotiAI.
Open sectionPlans & access
Review your plan, payments, feature access, and available product credits.
Open sectionReports & readings
Return to generated reports and continue exploring your JyotiAI insights.
Open sectionCommon questions
Quick guidance for common account and product situations.
Why does a feature ask me to update my birth details?
Personalized astrology depends on the birth information associated with your JyotiAI profile. If required details are incomplete or need verification, the product may ask you to update them before creating chart-based guidance.
Why am I being asked for a credit or ticket?
Some JyotiAI experiences use one-time credits or subscription access. Access is applied only after the server verifies the relevant entitlement, so checkout by itself does not unlock a paid feature.
Where can I find readings I already generated?
Open Reports to return to saved readings and generated reports associated with your JyotiAI account.
Still need assistance?
Contact the JyotiAI team for account-specific or unresolved product issues.